ace65 Terms and Conditions

1. General Terms and Definitions

The following terms used in this document carry specific meanings:

• "ace65" or "Platform" — The ace65.cam website and all services associated with it.
• "User" or "Member" — Any person registered on ace65.
• "Account" — A user's personal profile on the ace65 platform.
• "Wager" or "Bet" — Any bet amount placed on ace65.
• "Bonus" — Promotional credits or rewards granted by ace65.
• "Taka" or "৳" — Bangladeshi Taka (BDT).

ace65 services are operated strictly for adult users in Bangladesh. These terms are effective in accordance with Bangladesh Standard Time (BST, UTC+6).

2. Account Registration and Eligibility

2.1 Age Requirement

Anyone registering for and using ace65 platform services must be at least 21 years of age. ace65 services are open only to those aged 21 and above. Registration by minors is strictly prohibited and any such account will be cancelled at any time.

2.2 One Account Policy

Each user may open only one ace65 account. Operating multiple accounts using the same person, the same device, the same IP address, or the same payment method is strictly prohibited. Violating this policy will result in all accounts being permanently closed and all deposited funds may be forfeited.

2.3 Providing Accurate Information

Members must provide accurate and complete information at the time of registration. Providing false or misleading information is considered a violation of ace65 rules and may result in account cancellation.

2.4 Account Security

Users are solely responsible for keeping their login credentials (username and password) completely confidential. ace65 must be notified immediately of any unauthorized use of an account. ace65 will not be held responsible for any loss resulting from third-party use of an account.

3. Account Verification and Identity Confirmation

ace65 reserves the right to verify a user's identity at any time. The following documents may be requested for verification:

• A copy of the National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method (bKash, Nagad, or Rocket account details).

ace65 may put withdrawal requests on hold until verification is complete. If a user fails to provide the required documents in time, the account may be temporarily restricted.

4. Deposit and Withdrawal Policy

4.1 Deposit Methods and Minimum Amount

ace65 currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳200.

4.2 Withdrawal Process and Timeframe

ace65 generally processes withdrawal requests within 5 to 30 minutes of receipt. However, withdrawals may be delayed during the verification process or if unusual activity is suspected.

4.3 Source of Funds Requirement

All funds deposited into ace65 must come from the user's own legal income. ace65 is committed to preventing money laundering. For suspicious transactions, ace65 may take any legally required action.

4.4 Erroneous Transactions

If funds are incorrectly credited to a user's account due to a technical error, ace65 reserves the right to reclaim that amount. If such funds are spent, ace65 may take legal action.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

ace65 offers new members a 120% bonus on their first deposit, up to a maximum of ৳10,000. To receive this bonus, the first deposit must be completed after registration.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times (10x). This means the bonus amount becomes withdrawable only after wagering it 10 times. For example, if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in wagers.

5.3 Bonus Terms in Detail

• The bonus may be claimed only once.
• The bonus amount cannot be transferred to any other account.
• ace65 reserves the right to modify or withdraw any bonus offer at any time.
• Attempting to claim bonuses using multiple accounts will result in all bonuses being cancelled.
• If the wagering requirement is not met within the time set by ace65, the bonus will expire.
• ace65's decisions regarding bonuses are considered final.

6. Betting Rules

6.1 Bet Acceptance

All bets placed on the ace65 platform will be considered valid only after confirmation by the ace65 system. If a bet is not confirmed due to a system error or communication failure, ace65 reserves the right to declare that bet void.

6.2 Disputed Results

If any dispute arises regarding the outcome of a sporting event or casino game, ace65's decision is final. ace65 is committed to ensuring fair play and all games are conducted impartially.

6.3 Technical Errors

If a game result is affected by a technical issue, ace65 may cancel that round and refund the relevant bet amount. In such cases, ace65's investigation and decision are final.

6.4 Betting Limits

ace65 sets minimum and maximum betting limits for various games and events. These limits may change at any time. The specific limits are displayed on each game's interface.

7. Prohibited Activities

The following activities are strictly prohibited on the ace65 platform:

• Creating or operating multiple accounts.
• Using a false identity or information.
• Exploiting the bonus system improperly (bonus abuse).
• Placing bets using any software, bot, or automated method.
• Attempting to hack the ace65 system.
• Colluding with other users to play fraudulently.
• Using funds from illegal sources.
• Spreading false information to damage the reputation of ace65.

Any user involved in any of the above activities will have their account immediately and permanently closed, and all deposited funds may be forfeited.

8. Account Suspension and Closure Policy

8.1 Account Closure by ace65

ace65 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Suspicion of fraudulent activity.
• Failure to complete account verification.
• For security-related reasons.

8.2 Account Closure by the User

Users may request to close their own account at any time by contacting the ace65 support team. All pending bets will be settled before the account is closed.

9. Privacy and Data Protection

ace65 places the highest importance on the protection of users' personal information. All data is secured through SSL encryption technology. ace65 never sells users' personal information to third parties.

For more details on data collection, storage, and use, please read our Privacy Policy page.

10. Responsible Gaming

ace65 firmly believes in the principles of responsible gambling. We encourage all our members to play mindfully and within their limits.

• Think of gaming as a form of entertainment, not a source of income.
• Do not place bets beyond your financial means.
• If you feel that your gaming habits are getting out of control, please contact ace65 support.
• ace65 provides self-exclusion and limit-setting features.

To learn more about responsible gaming, visit our Responsible Gaming page.

11. Limitation of Liability

ace65 will not be held liable for any loss in the following circumstances:

• Issues arising from internet connection failure.
• Any loss caused by the user's own error.
• Third-party interference or cyberattacks.
• Any event beyond the control of ace65 (force majeure).
• Temporary service disruption due to technical errors.

In all cases, ace65's total liability will be limited to the amount of the user's current account balance.

12. Right to Amend Terms

ace65 reserves the right to revise these terms and conditions at any time. Efforts will be made to notify users of significant changes; however, if a user continues to use the platform after revised terms are published, they will be considered to have agreed to the new terms.

So it is advised to visit this page regularly to stay informed about the latest terms and conditions.

13. Contact & Complaint Resolution

If you have any questions, feedback, or complaints regarding these terms and conditions, please contact ace65:

After receiving a complaint, ace65 will try to resolve it as quickly as possible. For complex matters, a final decision will be communicated once the investigation is complete.

These terms and conditions form the complete legal basis of the user's relationship with the ace65 platform. By creating an account on ace65, you are considered to have accepted all of these terms. If anything is unclear, please contact the ace65 support team.